I love Southwest, especially the customer service. But I do have a hard time getting a good boarding pass...I'm just not always in a place where exactly 24 hours before my departure, I can be poised and ready to log in. But I was tonight and it was kind of fun. Felt more like a lottery winning than a dreaded wait to see how far down the line I could be. And it paid off! A-33 is a great place to be! Woohooo! And it was during a Games Night at my mom's house where everyone there had been through the lottery before and could appreciate and celebrate my good fortune.
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